"With Miklie, things get done, done quickly and done right. When I have my next hardware or software problem, I know who I can call and trust."
- Allison Harden, Conference Direct |
![]() We Take Care Of The Glitches So Technology Makes Your Job Easier, Not Harder.
With Miklie, you benefit from a no-turnover shop that's familiar with your systems and the personnel that uses them. We're dedicated to providing immediate solutions that are tailored to your needs and that represent a permanent change for the better, not a band-aid fix that may have a ripple effect on the rest of your systems. Miklie founder and owner Mike Mashman holds Microsoft and Novell certifications. However, perhaps more valuable is his broad range of experience troubleshooting problems and assembling a variety of technical environments to suit the needs of many businesses over the past 15 years. Clients gain from his in-depth knowledge and the personal attention he gives to each account. At Miklie, we understand that everyone doesn't speak IT - and they shouldn't have to. That's why we communicate in plain English to quickly solve your problems and administer to your needs. Our clients have told us that our ability to translate common problems into the technology solution they need is refreshing, and we take pride in that. We're here to make technology work for you, not the other way around. In today's business world, there's no avoiding technology. However, smaller businesses don't have the need or budget for full-time tech staff. Miklie provides IT services to small businesses so that their technical environments run smoothly and efficiently. Whether you need help selecting and purchasing hardware or software, implementing or upgrading a system, or maintaining a network, we can help. We specialize in understanding your business needs and translating those into technology solutions that will streamline your processes. Case Study: Home Office Support
Interview with Allison Harden, Conference Direct
"I'm an independent contractor and I work from a home office. I needed help selecting the best software and equipment to run my business, setting it up and maintaining it."
\"I needed to decide which contact management software system to use. I needed expertise to decide whether to switch to another software application and, if so, how to get my data imported. I also didn\'t have a regular means of backing up my system, and my business is based completely on my contacts and the data I store in my computer.\"
\"Mike from Miklie came to my home office and I was so impressed and satisfied with his support and knowledge about Microsoft and computers in general. He understands the isolation and lack of support we have working from a home office. He also helped me switch over to Outlook to manage my business contacts, and imported all of my data from ACT! That in and of itself would have taken me months to load manually. He also provided me the following tech services, all within one hour!\" Cleaned up programs; Checked drives and drivers; Cleaned out registry; Cleaned up temp files and unneeded patch files; Increased cache size; Cleaned up startup programs, shortcuts, memory usage; Checked and approved all Antivirus/Spyware systems; Locked down Internet Explorer; Backed up all of my email; Organized Outlook folders
\"My computer is now faster, and is working much more efficiently. I have peace of mind that all of my backup systems are working properly and I am properly protected from viruses/spyware. With Miklie, things get done, done quickly and done right. When I have my next hardware or software problem, I know who I can call and trust.\"
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