Interview with Amy Bumgarner, Fogel Keating Wagner Polidori Shafner

Situation
"It was important to us that we work with someone familiar with the specific software our firm utilizes and someone who has a background in supporting law firms."

Challenge
"We knew we were behind the times from a technological standpoint, but we weren’t sure the best route to take. We needed to purchase hardware and software that would meet our business needs."

Solution
"Mike’s company educated us on the programs for law firms and helped us make an informed decision. We bought all new machines, servers and software we’d never used before. Mike originally implemented our new system and later helped us upgrade. He also arranged for training. It was a big transition for us."

Results
"Obviously keeping up with technology is important in today’s world. The changes Mike implemented made us more efficient as far as the computerized end of the business. On an ongoing basis, he provides every service we need, from setting up workstations to upgrading servers to purchasing and designing a network."