Support

We were a startup company with no in-house technology expertise and were looking for a single vendor that could support our needs from soup to nuts. After giving Miklie a layman’s description of our needs, they handled the rest, from hardware and software identification and purchase to setup, systems integration and ongoing maintenance. They are currently working remotely to connect our new office in Pennsylvania and have already saved us money by proposing an alternative to a separate server. We’ve been nothing but pleased with their work.

John Chandler, Flatirons Resources, Inc

Miklie is skilled at interfacing with people who don’t know much about IT and then delivering the functionality we're trying to achieve. We’ve gotten a qualitative and quantitative leap in our ability to receive documents quickly, making our processes more real time... He did it when he said he would and it went very, very well.

Doug Jessop, Jessop & Company

We were a small but fast-growing startup company when we hired Miklie to support our IT needs. We had an existing network that had been cobbled together and didn’t work very well. As we grew from seven people to more than 50, Mike and his team worked together to install hardware, advise us on software and set up a fully functional network and phone system. They continue to support our ongoing IT needs and we have always found them to be responsive, reliable and cost efficient.

Donna Wolff, Administration, Imerica Life & Health Insurance

The changes Miklie implemented made us more efficient as far as the computerized end of the business. On an ongoing basis, they provide every service we need, from setting up workstations to upgrading servers to purchasing and designing a network.

Kelly Fogel, Fogel Keating Wagner Polidori Shafner

Miklie managed the IT infrastructure side of our office move at a time when the company could not afford any mistakes. The move went perfectly, and when employees arrived on Monday our systems operated exactly as they’d left them in the previous space the Friday before. Miklie has continued to support our IT infrastructure needs from computers to networking to communications, applying patches, maintaining servers and managing user accounts. They’re extremely reliable, thorough, flexible and honest. When I hand a project over to Miklie, I have no worries.

Troy Hall, Director of IT, Imerica Life & Health Insurance